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Find answers to what you want to know about the conference.

  • What is the registration fee?

    Single registrations

    Super Early Bird: available until 28 Feb 2019 - £995 / €1,115 (£450 / €480 off full delegate price)

    Early Bird: from 1 Mar – 31 March 2019 - £1,225 / €1,345 € (£220 / €250 off full delegate price)

    Full Delegate Price: from 1 Apr 2018 - £1,445 / 1,595 €

    Government, Education and Non-profit attendees £995 / €1,115

    Multiple registrations

    4+ tickets (each) £995 / €1,115

    10+ tickets (each) £845 / 925 €

    All prices are subject to 20% VAT.

  • What is included in my registration fee?

    Registration includes admission into all general and breakout sessions and the Community Pavilion. Fees include refreshments, meals and admission to the Summit Celebration reception.

  • Will I receive confirmation of my registration?

    Yes. After you register online, you will receive an automated email confirming your registration. Please contact the hotline +44 1462 744932 or adobe@eventbooking.uk.com if you do not receive confirmation.

  • What types of payments are accepted for the conference fee?

    We accept Visa, MasterCard and American Express credit card payments or bank transfers and cheques. Purchase orders should be addressed to:

    Taylor Bennett Partners LLP
    1 Church Barn
    Caldecote Road,
    Newnham,
    Baldock, Hertfordshire
    SG7 5LA
    United Kingdom

  • Is my reservation transferable?

    Yes. If you register and pay but are unable to attend, you can transfer your registration to a colleague from your company at anytime, free of charge. Please submit all transfer requests to adobe@eventbooking.uk.com For further questions regarding registration please call Adobe Registration Hotline on +44 1462 744932.

  • What if I have to cancel?

    Cancellations received by 1 April 2019 will receive a full refund, less a £50/€65 cancellation fee subject to vat at 20%. After 1 April, no refunds will be honoured. You may, however, still transfer your registration to a colleague from your company free of charge.

  • Is there an additional charge for Adobe Digital Learning Services?

    Yes. Adobe Digital Learning Services courses are available for customers at the following pricing:

    Two-day courses £1,100 / 1,300 €
    One-day courses £550 / 650 €
    Half-day courses £225 / 325 €

    You can register for Adobe Digital Learning Services classes from the main Summit EMEA registration portal. Training sessions are planned with 10 - 20 delegates per class depending on the product. You do not need to hold a Summit conference pass to purchase training classes.

  • Are discounted rates available at the Summit hotels?

    Yes, discounted rates have been negotiated at a range of hotels in the local area. Accommodation can be booked with these hotels by clicking here. To take advantage of our discounted negotiated rates, you must book through Event Express, our preferred booking agency. All reservations, amendments and cancellations are confirmed in writing. Please contact Event Express if you do not receive confirmation on +44 1905 732 737.

    All rates listed are per person per night, inclusive of VAT at the current rate, and are subject to availability.

  • What is the venue for Summit 2019?

    ExCeL, London
    One Western Gateway
    Royal Victoria Dock, London E16 1XL
    Tel: +44 (0)207 069 5000

    Please click here for more details and for an interactive map of the venue. We are returning to ExCeL but this year will be located at the West Entrance.

    ExCeL London, the international exhibition and convention centre, is the host venue for a variety of events from award winning exhibitions and conferences to international association meetings, product launches, banquets, award ceremonies, sporting events and great days out and not to mention hosting the London Olympic and Paralympic games.

    ExCeL is the UK’s most flexible event space with over 100,000m2 of space. Situated in a stunning waterfront location, ExCeL London is located in the heart of London's Royal Docks, within easy reach of central London. The venue is part of a 100 acre campus, including 3 onsite DLR stations, easy access to the Jubilee Line and London City Airport, parking for 3,700 cars, six onsite hotels and numerous on-site bars and restaurants.

    Nearest London DLR station to ExCeL is Custom House for ExCeL (West). Please use the London underground map to help you plan your journey.

  • Which is the closest airport?

    The closest airport is London City Airport (Travel time 10 mins (car or taxi); 15 mins by DLR). ExCeL London is also easily accessible from all London airports and mainline train stations. The closest Docklands Light Railway station is Custom House for ExCeL. London City Airport is open from 05:00 – 22:00 on week days. Please see answers to specific questions about transport from London's airports and mainline train stations.

  • How do I get to the venue using public transport from London airports?

    From London City Airport Travel time 10 mins (car or taxi); 15 mins by DLR. Depart London City Airport heading west on Docklands Light Railway (DLR) for Canning Town. Change at Canning Town and head east to Custom House for ExCeL and Summit EMEA.

    From Stansted Airport Travel time 1 hour (car or taxi); 1 hour 15 mins (public transport) Depart Stansted heading south on the National Express Coach to London Stratford (Departs every 30 mins at 05 and 35). Head to Stratford Underground station (2 mins) and take the Jubilee Line to Canning Town (5 stops). Change at Canning Town for Docklands Light Railway (DLR) and head east to Custom House for ExCeL and Summit EMEA.

    From Gatwick Airport Travel time 1 hour 30 mins (car or taxi); 1 20 mins hour (public transport) Depart Gatwick heading north on Thameslink train service to London Bridge (2 stops) Change at London Bridge to the Underground and head east on the Jubilee Line for Canning Town. Change at Canning Town for Docklands Light Railway (DLR) and head east to Custom House for ExCeL and Summit EMEA.

    From Heathrow Airport Travel time 1 hour 40 mins (car or taxi); 1 hour 30 mins (public transport) Depart Heathrow heading east on Heathrow Express to London Paddington. Change at Paddington onto the Underground and head east on the Circle Line to Baker Street. Change at Baker Street for the Jubilee Line heading south to Canning Town. Change at Canning Town for Docklands Light Railway (DLR) and head east to Custom House for ExCeL and Summit EMEA.

    From Luton Airport Travel time 1 hour 20 mins (car or taxi); 1 hour 40 mins (public transport) Depart Luton Airport Parkway Rail Station heading south to London Finchley Road station. Head to Finchley Road Underground station and head east on the Jubilee Line to Canning Town. Change at Canning Town for Docklands Light Railway (DLR) and head east to Custom House for ExCeL and Summit EMEA.

  • How do I get to the venue using public transport from London mainline train stations?

    From Charing Cross Station Depart Charing Cross heading south on Northern or Bakerloo Line. Change at Waterloo heading east on Jubilee Line. Change at Canning Town heading east on Docklands Light Railway (DLR). Arrive Custom House for ExCeL and Summit EMEA.

    From Kings Cross/St Pancras Station Depart Kings Cross/St Pancras heading south on Northern Line. Change at London Bridge and head east on the Jubilee Line for Canning Town. Change at Canning Town for Docklands Light Railway (DLR) and head east for Custom House. Arrive Custom House for ExCeL and Summit EMEA.

    From Liverpool Street Station Depart Liverpool Street heading west on Central Line for Bank. Change at Bank for Docklands Light Railway and head east for Custom House. Arrive Custom House for ExCeL and Summit EMEA.

    From London Bridge Station Depart London Bridge heading east on Jubilee Line for Canning Town. Change at Canning Town for Docklands Light Railway (DLR) and head east for Custom House. Arrive Custom House for ExCeL and Summit EMEA.

    From Marylebone Station Depart Marylebone heading east on Bakerloo Line for Canning Town. Change at Canning Town for Docklands Light Railway (DLR) and head east for Custom House. Arrive Custom House for ExCeL and Summit EMEA.

    From Paddington Station Depart Paddington heading east on the Circle line for Baker Street. Change at Baker Street and head south on the Jubilee Line for Canning Town. Change at Canning Town heading east on Docklands Light Railway (DLR). Arrive Custom House for ExCeL and Summit EMEA.

    From Victoria Station Depart Victoria heading east on Circle/District Line. Change at Westminster heading east on Jubilee Line for Canning Town. Change at Canning Town heading east on Docklands Light Railway (DLR). Arrive Custom House for ExCeL and Summit EMEA.

    From Waterloo Station Depart Waterloo heading east on Jubilee Line for Canning Town. Change at Canning Town for Docklands Light Railway (DLR) and head east for Custom House. Arrive Custom House for ExCeL and Summit EMEA.

  • How should I dress?

    During the conference, business-casual attire is appropriate. The Summit Celebration reception on the evening of Wednesday 15 May is casual. Partner Sponsors are welcome to wear their own branded clothing.

  • What if I have special Dietary requirements?

    Please indicate any special requests in the ‘dietary requirements’ section provided during the registration process. We will make every effort to accommodate your needs.

  • Accessibility

    ExCeL has been purposely designed and built to allow unrestricted access to all visitors and to conform to Part M of the Building Regulations.

    They aim to provide full access to all the facilities within the venue and recognise that disabled visitors may require extra equipment, facilities and assistance both routinely and in an emergency.

    ExCeL London welcomes assistance dogs with visually and/or hearing-impaired visitors.

    Please click on the following link for full details excel.london/visitor/venue-guide/accessibility

    Adobe will ensure that exhibition stands are easily accessible to visitors using wheelchairs.

Ready to register?

Save with Super Early Bird pricing up to 28 Feb. Save £450 / 480€. Pay just £995 / 1,115€